Actionable Insights from CX experts

How can you identify unexpected paths that lead to conversions? How do users navigate through your site? What paths do visitors take that lead to conversion events? These and many other questions can be answered with the help of Auryc’s autocaptured automatic pathing analysis.   Retroactive Analysis In order to discover digital paths with legacy […]

Learn the fundamentals of how to get the most out of your Auryc survey solution.

Read about how Auryc eliminates analytic blind spots and accelerates improvements which improve satisfaction and drive business performance.

Everywhere you turn, companies are recognizing the importance of the experiences customers are having online. This recognition has driven everything from SAP’s decision to buy Qualtrics for 8 billion dollars, to Adobe’s purchase several years ago of Omniture, to Medallia going public, and companies increasingly investing in efforts to make sure they are meeting customer […]

About 15 years ago, a revolution happened in the web analytics industry. Companies transitioned from gathering and analyzing server log files, to using page tags to track pages, events, and more. While log files had some benefits, requiring access to the server logs was sometimes a challenge, and crunching all those log files posed processing […]

One of the great consumer benefits that credit card companies offer its users is the ability to dispute a credit card charge if there is a problem with a purchase. Disputes can happen for many legitimate reasons including unauthorized charges, being charged twice for the same transaction, being charged for something you returned or something […]