Actionable Insights from CX experts

Posts about Blog (5):

Auryc’s Guide to a Data Driven User Experience

Everywhere you turn, companies are recognizing the importance of the experiences customers are having online. This recognition has driven everything from SAP’s decision to buy Qualtrics for 8 billion dollars, to Adobe’s purchase several years ago of Omniture, to Medallia going public, and companies increasingly investing in efforts to make sure they are meeting customer […]
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Enabling a System of Record to Fight Fraudulent Chargebacks

One of the great consumer benefits that credit card companies offer its users is the ability to dispute a credit card charge if there is a problem with a purchase. Disputes can happen for many legitimate reasons including unauthorized charges, being charged twice for the same transaction, being charged for something you returned or something […]
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Uncover hidden revenue within your customer experience

By identifying every friction point on your website and mobile app, we'll help you exceed your customers' expectations.