G2 Crowd, the world’s leading business solutions review website, released their Summer 2019 report for the Customer Journey Analytics and Session Replay software categories. Auryc continues its advance forward, now ranked as a Top Performer across each category, #1 for the Best Customer Relationship and #1 for Best Support for Customer Journey Analytics.
“Being classified as a ‘Top Performer’ on G2 Crowd for the third consecutive quarter is a testament to the hard work and passion that everyone at Auryc puts in to make sure that we are meeting the needs and exceeding the expectations of our customers.”, said Dr. Jinlin Wang, CEO of Auryc. “It is humbling to see our customers express this kind of appreciation for our work together.”
Auryc received the “High Performer” ranking on G2’s grid report by receiving positive reviews from verified users compared to similar products in the Session Replay and Customer Journey Analytics categories. For inclusion in the report, the product must have received at least ten reviews. Auryc has received over 25 reviews and a 4.8 rating out of 5 stars.
When stacked against competitors, Auryc ranks #1 for Best Relationships and Best Support, and is ranked near the top for Highest User Adoption and Easiest Setup.
Auryc combines digital analytics, session replay, and VoC (surveys) into a single, fully integrated solution. “G2 Crowd has proven to be a powerful way to showcase the genuine perspectives from our clients about the value they are receiving from our work together.”, said Amod Setlur, VP of Product at Auryc. “We’re thrilled to receive the recognition because it represents the voice of our customers, and because it offers valuable insights to future buyers.”
Auryc’s mission is to become the system of record for every digital customer interaction. Auryc captures and automatically indexes every digital customer interaction. To harness that data, Auryc built three fully integrated technologies:
- A next generation digital analytics engine, for sophisticated and intuitive data analysis.
- Session Replay, for observing how real customers are engaging with the site.
- A VoC platform, for taking the customer’s perspective about the experiences they are having.
Auryc has collected over 200 million sessions and over 3 billion events and counting since its inception.
About G2 Crowd:
G2’s mission is to provide the insights business professionals need to gain confidence in their buying decisions and become more successful in their jobs. G2’s platform leverages over 600,000 independent and authenticated user reviews read by more than 3 million buyers each month. G2’s model brings transparency to B2B buying and changes the way decisions are made.