How To Effectively Manage Customer Journeys

Did you know that companies that use tools like customer journey maps reduce their service cost by 15-20%? While others invest billions of dollars in learning what consumers want and...

5 Mistakes To Avoid While Measuring Net Promoter Score (NPS)

Net promoter score (NPS) is widely regarded as the crown jewel of customer experience metrics. It measures how likely customers are to recommend a brand to their friends and family, and

Auryc Named to Tracxn’s Top Vertical Business Intelligence 2021 List of Most Promising Startups

Story originally appeared on Yahoo Finance.

Auryc Named Customer Journey Analytics Leader in G2 Summer 2021 Report

At Auryc, we’re obsessed with customers and how we can help companies deliver exceptional experiences to their customers. In the first half of 2021, we continued our work to build the best Customer
The DNA of Auryc

The DNA of Auryc

Auryc combines digital interaction analytics, session replay, and voice-of-customer into a single, natively integrated, highly scalable solution. A lot of time, energy, and expertise
Why Do Companies Choose Auryc?

Why Do Companies Choose Auryc?

In Q2, Auryc continued to acquire top-tier clients like Cole Haan and Jockey.  In this blog post, we thought we’d share some of the specific reasons Auryc was chosen by some of these
The Top Seven Pitfalls of Measuring and Managing Data Driven User Experiences

The Top Seven Pitfalls of Measuring and Managing Data Driven User Experiences

Analytics and marketing professionals are faced with the challenge of making data driven decisions in order to drive their businesses forward.  Too often we see mistakes made as
The Magic of Auryc – Part 1

The Magic of Auryc – Part 1

Auryc surfaces digital experience issues like no other solution. Internally, every week we share examples of great tactical improvements that our clients are making.   This is the first